Hotel Description
Located on the beach The Retreat Palm Dubai MGallery by Sofitel is the first wellness resort in the UAE offering an immersive, enchanting experience that inspires lifelong memories.The resort is a peaceful sanctuary tucked away on the shores of the Eastern Crescent of Palm Jumeirah. The resort's philosophy of wellness and personal transformation of body, mind and soul runs throughout the hotel, with, at its heart, the first ever Rayya Wellness Center.
The resort has a mix of 255 spacious rooms and suites. With a variety of carefully selected elements designed to enhance serenity and comfort, such as natural wood and stone finishes, every room and suite boasts stunning panoramic views across the azure waters of the Arabian Gulf to the Burj Al Arab and Palm Jumeirah.Every room at this hotel is air conditioned and features a flat-screen TV, with complimentary tea and Coffee making facilities, Minibar stocked with healthy products, Organic bathroom products, Motion activated guiding night lights and Bluetooth enabled multi-screen TV's.
Offer Details
- 5* Property
- Deluxe Room with Balcony
- Breakfast
- Occupancy 02 adults & 01 child (up to 11 yrs old)
- Beachfront
Exclusions
- Lunch & Dinner / Beverages
- Early check-in and late check-out charges
- Personal expenses (laundry, telephone, drinks and more)
- Transportation expenses
- Tourism Dirhams Fee is payable directly to the hotel
Terms and Conditions
- Child will be staying on existing bed with parents. Extra bed is on additional charges
- The displayed rates do not apply during Christmas, New Year, special events, peak season and blackout dates. Additional surcharges may apply.
- All Rooms & Offers are subject to availability at the time of confirmation.
- Twin beds / connecting room / adjoining rooms are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The booking is non-refundable and non-amendable once confirmed.
- The above rates are inclusive of all taxes and VAT (excluding Municipality Room Fee payable by the guest directly at the hotel). -The standard check-in time at the hotel is 1400/1500 hours while the check-out time is 1100/1200 hours. Early check-in and late check-out are subject to availability and will incur extra costs.
- Guests are to carry an Original Passport or valid ID issued from the UAE government.
- Travelwings does not take any responsibility if the passenger is unable to check in due to the absence of presenting their passport or valid IDs. The cancellation policy will be applicable as per the booking terms and conditions.
COVID-19 Safety Guidelines
- All hotels have specially trained staff who are responsible for overseeing all cleaning-related hotel operations, preventative measures, and handle related guest inquiries.
- Hotels conduct daily temperature checks using thermal cameras for all employees, guests, contractors, and vendors when they enter the hotel.
- Masks are to be worn at all times on the property except when inside the swimming pools or sea.
- Hand sanitizers are kept at all convenient spots around public areas for the safety of the guests. -All rooms, suites, apartments and villas are thoroughly cleaned and sanitized after checkout. These are then kept vacant for hours before they are occupied by the next guest.
- Following COVID 19 guidelines, amenities in rooms such as stationery, iron, hairdryer, etc., are provided only upon request.
- The hotel staff places physical distancing signage at various locations across the property to serve as a reminder to adhere to social distancing norms.
- The seating arrangements in all restaurants are maintained at a safe distance between the guests
- Poolside areas and beach side furniture including sunbeds and chairs are thoroughly cleaned and sanitized after every use. Sunbeds are kept at least two meters apart to maintain physical distance.
- Public areas that come in frequent contact with the guests such as door handles, elevators, etc., undergo regular sanitization throughout the day.
- If any employee or guest displays the symptoms of a viral infection, kindly report it to the hotel staff. The hotel staff is well-trained to handle such situations effectively and efficiently.